Privacy Policy

Home / Privacy Policy
Tailored Brands Inc. and its subsidiary brands—including Men's Wearhouse, Jos. A. Bank, Moores, and K&G Fashion Superstore—are committed to adhering to international data protection principles, rigorous corporate governance, and ethical supply chain operations. This Privacy Policy details our enterprise standards for collecting, managing, and securing commercial and operational data across our global retail and B2B procurement networks.

Enterprise Commitment to Data Integrity & Global Compliance

As North America’s leading tailored clothing and apparel group, Tailored Brands maintains strict information security practices aligned with international compliance frameworks (including US state privacy standards, GDPR standards for transatlantic commerce, and Canadian PIPEDA directives). We recognize the operational criticalness of data confidentiality when partnering with international textile suppliers, commercial buyers, institutional clients, and global trade partners.

This policy outlines how personal and corporate information is managed across our global digital interfaces, wholesale ordering channels, corporate procurement portals, and customer service platforms. By engaging with our corporate platforms or commercial procurement services, global partners and users consent to the structured data processing protocols outlined herein.

Commercial Confidentiality

We enforce strict non-disclosure safeguards to protect OEM/ODM garment specs, procurement volumes, and custom fabric sourcing intellectual property.

Encrypted Transactions

All commercial transactions, financial transfers, and enterprise data exchanges utilize bank-grade AES-256 encryption protocols.

Regulatory Compliance

Our governance framework is regularly audited by certified CISO teams to meet global trade and data privacy standards.

1. Commercial & Personal Data Collection Framework

To facilitate international trade, bulk apparel orders, custom manufacturing, and global customer engagement, Tailored Brands processes specific categories of data. We systematically categorize data based on collection purpose, retention requirements, and security levels:

Data Classification Primary Collection Source Business & Commercial Purpose International Transfer Status Third-Party Disclosure Protocol
Corporate & Business Identifiers
(Name, Corporate Email, Trade License, Business Address, Tax ID)
Direct corporate registration, bulk procurement inquiries, international trade trade shows. Order fulfillment, account verification, contract processing, international customs clearance, commercial invoicing. Transferred securely to U.S. data processing servers for operational execution. Disclosed strictly to logistics partners, customs clearance providers, and financial clearinghouses.
Commercial & Transactional Records
(Garment Specs, Fabric Orders, Custom Sizing, Purchasing History)
B2B portal interactions, OEM/ODM specification forms, retail transaction systems. Production scheduling, quality control management, supply chain optimization, historical reordering convenience. Processed via secure enterprise ERP systems across North American and global manufacturing hubs. Shared only with authorized manufacturing facilities and quality assurance auditors under strict NDA.
Technical & Electronic Telemetry
(IP Addresses, Browser Specs, Security Logs, Network Telemetry)
Automated network security logging, enterprise portal interaction. Infrastructure protection, DDoS mitigation, web experience optimization, cyber threat analysis. Standard global network telemetry processed in secure cloud environments. Never sold; accessed only by authorized internal IT cybersecurity personnel.
Financial & Payment Security Data
(Banking Credentials, Letter of Credit Details, Payment Cards)
Direct submission via PCI-DSS compliant enterprise checkout or wire portals. Financial settlement, commercial credit evaluation, transaction fraud prevention. Encrypted transmission directly to tier-1 global banking institutions. Strictly restricted to licensed financial institutions and payment gateways.

2. Supply Chain Data Protection & Third-Party Governance

Tailored Brands maintains a zero-trust architecture regarding external data sharing. We do not sell corporate secrets, proprietary sizing databases, or buyer information to commercial brokers. Third-party disclosures occur exclusively under the following structured operational conditions:

  • Vetted Logistics & Fulfillment Providers: Disclosure of shipping destinations, commercial invoices, and tariff documentation to international freight forwarders and customs brokers required for global shipment delivery.
  • Licensed Manufacturing Facilities: Sharing of Technical Packs (TechPacks), sizing parameters, and material requirements with our flagship manufacturing plants (such as the Joseph Abboud Manufacturing Facility in Massachusetts) and international supply partners.
  • Legal & Regulatory Mandates: Compliance with binding judicial subpoenas, international trade compliance laws, tariff enforcement regulations, or federal anti-money laundering auditing procedures.
  • Corporate Restructuring: Transmittal of business assets during audited mergers, corporate acquisitions, or joint venture restructuring under enforceable confidentiality agreements.

3. Global Data Security Safeguards & Risk Management

Overseen by our Chief Information Security Officer (CISO), Tailored Brands deploys multi-layered technical, physical, and administrative security controls designed to safeguard enterprise intelligence. Key security protocols include:

  • End-to-end Transport Layer Security (TLS 1.3) and AES-256 data encryption for all digital communications and stored commercial records.
  • Continuous network vulnerability scanning, SOC-2 compliance monitoring, and annual third-party penetration testing.
  • Strict Role-Based Access Control (RBAC) limiting employee data access strictly to verified operational necessity.
  • Comprehensive physical access security across all corporate headquarters, warehousing centers, and manufacturing plants.

4. International Buyer Rights & Data Governance Standards

Recognizing the international scope of modern menswear manufacturing and retail sourcing, Tailored Brands extends comprehensive data rights to global trade partners and consumers across various international jurisdictions (including European Economic Area, UK, Canada, and US regional frameworks):

  • Right to Data Verification: Commercial partners may request a detailed audit log of recorded corporate profiles and transaction histories.
  • Right to Rectification: Corporate clients may immediately update commercial account details, authorized purchasing agents, or billing credentials.
  • Right to Erasure & De-Identification: Entities may request data deletion or complete anonymization upon conclusion of contract agreements, subject to statutory tax and financial retention laws (typically 7 years for commercial accounting compliance).
  • Opt-Out of Direct Marketing Communications: Global partners retain complete control over promotional correspondence and enterprise trade newsletters via localized unsubscribing mechanisms.

5. Corporate Data Retention Policy

Enterprise data is retained strictly for the duration required to satisfy operational business needs, fulfill contract commitments, and satisfy federal accounting standards. Standard commercial record retention across our core ERP and CRM infrastructure is maintained for active commercial relationship status plus a mandatory 7-year audit retention window to conform with global financial compliance standards.

6. Compliance Officers & Contact Protocol

For inquiries regarding enterprise privacy standards, corporate compliance, or data rights verification, corporate partners and global procurement buyers may contact our legal compliance team via the following official channels:

Corporate Headquarters: Tailored Brands Inc., Attn: Customer Relations & Legal Compliance, 6380 Rogerdale Rd, Houston, Texas 77072, USA.
Executive Compliance Phone: +1 (888) 528-8502
Effective Policy Date: December 21, 2022
Last Annual Audit & Modification: April 13, 2026

Looking for Our Official Product Catalog or Procurement Specifications?
Get Catalog